We’re redefining the co-operative banking experience for our members

Who we are and how we do it

With 53 branches and 38 insurance offices, First West has the most expansive credit union network in British Columbia. We’re here to help our members and communities thrive.

More on our model

Our local brands: See our local brands:
“Canadians demand banking services that simplify their busy lives. At First West, we create remarkable experiences for our members by thinking differently about banking. Our tailored advice, expanding digital services and in-branch experiences enable our members to bank when, where and how they want.”

Launi Skinner, CEO

Keeping it Simple®

In 2017, we continued transforming our business to help simplify the lives of our members. Through mobile and digital technology advancements, we introduced new banking options and enhanced our ability to provide personalized, expert financial advice to our members.

Introduced Apple Pay®

Introduced Apple Pay®

to our growing line-up of mobile pay options for members

More member highlights

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$2,065,000

in account fees saved by our members with the Simply Free Account®

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$585,000

kept in members’ pockets this year through unlimited, free Interac e-Transfers®

Financial highlights

Financial highlights

Our local-market approach, commitment to acting locally and relentless pursuit of improved efficiency and innovation powered First West’s performance in 2017.

More financial highlights

Helping B.C. thrive

Helping B.C. thrive

Every year First West makes a unique and meaningful impact on the B.C. economy.

Learn more about our impact

Leading in our communities

Leading in our communities

We have a longstanding tradition of philanthropy and community involvement and take great pride in partnering with our neighbours to do great things in our communities.

More on our community leadership in 2017

People-powered

People-powered

We believe in accelerating success through people.

More on our employee highlights

“The financial industry is on the tipping point of a service revolution. Surging digital adoption and the demand for genuine connection are changing the way we meet our members’ needs. First West is bringing more value to members and helping our communities thrive by delivering services that re-shape how we think about banking.”

Shawn Neumann, Board Chair